Terms of sale.

Last updated: 13 October 2026. These terms of sale apply to the Hermes AI agent service available at julientalbot.com/en/agents. The service is reserved for professionals (B2B). Diagnostic, training, advisory and conference services are governed by the signed quote.

1. Seller identity

ERGONOMIA, single-member limited liability company (SARL) with share capital of €2,000
RCS Saint-Denis de La Réunion 935 284 448
Registered office: 129 avenue Marcel Hoarau, 97490 Saint-Denis, La Réunion
Manager: Julien Talbot
Email: contact@julientalbot.com

2. Service description

The offer covers your Hermes agent: an artificial-intelligence agent configured for your work by Julien Talbot, which you use yourself. Any send or deletion action requires your prior validation. The channels are Telegram, email and phone. The trial starts after a first conversation. One virtual machine is dedicated to each company. The website does not offer automatic signup.

The service is provided for the needs of your own business. Its use is governed by the terms of use, in particular article 5 (acceptable use): extracting its instructions, configuration or access credentials, replicating it, or using it to develop a competing service is prohibited.

3. Onboarding path and pricing

The entry path is as follows:

• contact via the form or email shown on julientalbot.com/en/agents;
• scoping of one concrete piece of work with Julien Talbot;
• a free 15-day trial, with no bank card; the subscription price is stated before it starts;
• at the end of the trial, a monthly subscription at the price shown on the agents page (€99 excl. VAT per month as of these terms), subject to mutual acceptance and verified payment.

Prices are exclusive of tax. VAT is applied at the rate in force according to the client’s place of establishment (8.5% in Réunion), i.e. €107.42 incl. tax for €99 excl. VAT for a client established in Réunion. Any price change is communicated before renewal and does not apply retroactively to a period already paid.

The trial lasts fifteen days. It is free and requires no bank card. The subscription price is stated before it starts. The trial begins after a first conversation, requested through the contact form or by email: there is no automatic signup. The fifteen days run from the moment your agent is made available. Installation and setup are included: 30 minutes with you, by video or on site. The subscription includes 30 minutes of monthly one-to-one support with Julien Talbot, which are not carried over. Maintenance of the service is provided on top of those thirty minutes. If payment is not verified by day fifteen, the service stops and an export is offered.

The commitment is monthly. You may cancel at the end of the period already paid, under section 5.

4. Payment and renewal

Payment is made by bank card via Stripe after a subscription agreed with ERGONOMIA. ERGONOMIA does not store any card data. Payment is monthly. The subscription renews automatically each monthly period unless cancelled.

Between professionals, any late payment automatically incurs late-payment penalties at the interest rate applied by the European Central Bank to its most recent refinancing operation, plus 10 percentage points, as well as a fixed recovery-cost indemnity of €40 (Articles L441-10 and D441-5 of the French Commercial Code).

5. Cancellation

You may cancel at any time by writing to contact@julientalbot.com or, where applicable, through the Stripe customer portal. Cancellation takes effect at the end of the current period already paid. No minimum commitment applies beyond the current monthly period.

ERGONOMIA may terminate the subscription in writing, with immediate effect, in the event of a breach of article 5 of the terms of use. The current period already paid is not refunded.

6. Access and data

The service may require access authorizations to your tools (email, calendar, documents) via OAuth or equivalent. The scope of authorizations is controlled by the client. You may revoke these accesses at any time. At the end of the contract, accesses are removed.

7. Service level

ERGONOMIA undertakes a best-efforts obligation (obligation de moyens). Support responds within 24 business hours (business days in La Réunion, excluding weekends and public holidays).

8. Liability

ERGONOMIA’s liability is capped at the amounts actually paid by the client over the twelve (12) months preceding the event giving rise to the claim. ERGONOMIA shall not be held liable for decisions made by the client based on the agent’s deliverables or suggestions.

9. Governing law and disputes

These terms of sale are governed by French law. Any dispute relating to their interpretation or performance shall be submitted to the competent courts of La Réunion, subject to any mandatory provisions that apply.