Terms of use.
Last updated: 13 October 2026. These terms of use apply to the use of the Hermes AI agent service and the julientalbot.com website. The service is reserved for professionals (B2B). Access follows a first conversation with Julien Talbot. The 15-day trial starts after that; there is no automatic signup on the site.
1. Purpose
These terms of use define the conditions of access to and use of the Hermes AI agent service provided by ERGONOMIA, as well as the julientalbot.com website.
2. Access to the service
Access to the service is provided through the channels agreed at activation (messaging, email, phone where applicable). The account and channels are provided by ERGONOMIA. The user undertakes to keep them confidential and not to transfer them to unauthorized third parties.
3. Authorizations and security
The client controls the OAuth authorizations granted to the tools they connect (for example Gmail, Drive, Calendar). These authorizations are revocable at any time from the client’s account. ERGONOMIA acts only within the authorized scope.
4. Human validation and safeguards
No send or destructive action is performed without the client’s explicit validation. The agent may refuse a mandate outside the scope of the service or contrary to these terms of use.
The service includes automatic safeguards. The agent refuses the requests covered by article 5, and these requests are reported to ERGONOMIA. The report concerns the nature of the request, not the client’s business; it is described in the privacy policy.
5. Acceptable use
The user uses the service for the needs of their own business. The user shall not:
- use the service for any illegal purpose, spam or distribution of unlawful content;
- seek to obtain the service’s instructions, configuration, access credentials or internal workings, including by asking the agent for them, or circumvent its safeguards;
- use the service or its outputs to replicate the service, for themselves or for a third party, or to develop a competing service, directly or indirectly;
- resell the service or let a third party benefit from it without ERGONOMIA’s written consent.
6. Availability and support
ERGONOMIA undertakes a best-efforts obligation (obligation de moyens). Maintenance operations may temporarily interrupt the service. Support responds within 24 business hours (business days in La Réunion, excluding weekends and public holidays).
7. Intellectual property
Deliverables produced for the client in the course of the service belong to the client. The system, configuration, methods and tools remain the property of ERGONOMIA. The agent’s instructions, its configuration and ERGONOMIA’s methods are confidential, including when they appear in an output of the agent: they are not part of the client’s deliverables.
8. Personal data
The processing of personal data is described in the privacy policy.
9. Suspension and termination
In the event of a serious breach of these terms of use, ERGONOMIA may suspend access to the service after notice. In the event of a breach of article 5, suspension may take place without notice where a delay would put the service or third parties at risk; the client is then informed without delay. Termination of the subscription is governed by the terms of sale.
10. Changes to these terms
ERGONOMIA may amend these terms of use. Material changes are notified to clients by an appropriate means (email or notice on the service).
11. Governing law
These terms of use are governed by French law. Any dispute relating to their interpretation or performance shall be submitted to the competent courts of La Réunion, subject to any mandatory provisions that apply.
Identity
ERGONOMIA, single-member limited liability company (SARL) with share capital of €2,000
RCS Saint-Denis de La Réunion 935 284 448
Registered office: 129 avenue Marcel Hoarau, 97490 Saint-Denis, La Réunion
Manager: Julien Talbot
Email: contact@julientalbot.com